Guest Growth & Direct Booking Roadmap for Boutique Hospitality

We have a strong, unique brand, but Armen's team was the first to truly translate that brand vision into a cohesive, high-performance digital system. They understood our aesthetic and connected it directly to performance marketing. The impact on our direct bookings was immediate and significant. True professionals who bridge the gap between brand and sales.

We came to Armen's team with what we thought was a simple request: 'We need more marketing to boost our occupancy.' We assumed the answer was more advertising. What we got instead was a deep strategic analysis that uncovered the real bottleneck was in our sales process—slow response times to inquiries. This single insight was invaluable. It's this kind of deep thinking, not just marketing execution, that truly sets them apart.

Before partnering with AK Marketing, our marketing efforts were costly and, frankly, chaotic. Their team brought a level of strategic clarity we desperately needed. The audit process was insightful, and the subsequent shift in focus—from broad spending to building brand equity—was a brilliant move. It was an investment in efficiency.

Finding a marketing partner who truly understands the soul of a remote, mission-driven retreat center is nearly impossible. Armen and his partner are that rare find. They didn't just see our empty winter season as a business problem to be solved with ads; they saw it as an opportunity to tell a new, powerful story. They took the time to understand the unique energy of Altai in winter and helped us 'productize' it in a way that resonated deeply with our ideal audience of retreat leaders. They are more than marketers; they are strategic partners who honor the brand's vision while building the systems needed for it to thrive. The process of creating our winter offering together was as valuable as the result itself.

We launched our project at a very unfortunate time—right at the start of the pandemic. It was challenging not only to attract clients but even to generate inquiries. However, you did everything possible to give us a strong start. We got a beautiful page that quickly gained traction, growing from almost zero to 2,000 followers in just a few months. During the summer and early fall, we received a significant number of inquiries from potential customers. The second wave of the pandemic brought its own "adjustments," but we truly appreciate your professionalism and dedication.

Thank you for being part of our business launch from the very beginning. We started with a vague concept and didn’t even have a name. You guided us through every stage of development—from crafting our strategy to acquiring our first clients.